Bharat Sanchar Nigam Limited (BSNL) has released FAQ on FTTH (Bharat Fiber) & Contact details of FTTH helpdesk numbers across Kerala for improving customer experience. BSNL FTTH FAQ (Frequently Asked Questions) is released by BSNL Kerala Telecom Circle for the benefit of customers in resolving issues related to BSNL Bharat Fiber (FTTH Broadband) Services.
This FAQ cover all major customer complaints related to BSNL FTTH like – internet slowness in WiFi, weak WiFi signal and low coverage, page loading issues with particular websites, voice facility bundled with FTTH, BSNL IPTV services and tariff, OTT streaming services bundled with BSNL FTTH, complaint booking number or helpdesk number for BSNL Bharat Fiber (FTTH) etc.
FAQs on improving BSNL FTTH customer experience
1) Why is my FTTH internet slow when accessed over WiFi?
The speeds that can be attained over WiFi depends on how close you are to the WiFi router or the FTTH WiFi enabled ONT and various other factors including the hardware capabilities of the WiFi router, interference from nearby WiFi networks etc.
|BSNL FTTH (Bharat Fiber) Helpdesk Numbers in Kerala|
Toll Free Number 12678 (From BSNL Landline or FTTH)
or contact the number against your district mentioned below
|District||FTTH Helpdesk Number||Working Hours|
|0471-2576600||08.00 am to 08.00 pm|
|0474-2760730||09.00 am to 05.00 pm|
|08.00 am to 08.00 pm|
|Alappuzha||0477-2252715||08.00 am to 08.00 pm|
|09.00 am to 05.00 pm|
|Ernakulam / Lakshadweep||0484-2980000||08.00 am to 08.00 pm|
|Idukki||0484-2980000||08.00 am to 08.00 pm|
|Thrissur||0487-2423040||09.00 am to 05.00 pm|
|Palakkad||0491-2523575||09.00 am to 05.00 pm|
|Malappuram||0483-2764500||09.00 am to 05.00 pm|
|Kozhikkode||0495-2360360||09.00 am to 05.00 pm|
|Wayanad||0495-2360360||09.00 am to 05.00 pm|
|Kannur||0497-2701000||09.00 am to 05.00 pm|