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09 December 2020

BSNL revises shifting and name transfer charges for Landline, Broadband, Bharat Fibre (FTTH), Bharat Air Fibre services

Bharat Sanchar Nigam Limited (BSNL) - India's largest fixed line operator today announced the revision in charges for external shifting and name transfer charges for Voice & Broadband services under CFA  (Consumer Fixed Access) segment. As per the latest information, revised shifting charges for landline telephone connection (provided through Copper cable) is Rs 250/- per shift. 

BSNL revises shifting and name transfer charges for Landline, Broadband,  Bharat Fibre (FTTH), Bharat Air Fibre services

For broadband connection (provided via Copper cable), the same shifting charge of Rs 250/- is applicable for shifting of existing broadband line to a new location. Customers may also shift their existing Bharat Fiber (BSNL FTTH) or Bharat Air Fibre or BBoWiFi (Broadband over WiFi) connection to a new location by paying revised shifting charges of Rs 500/- per shift. Revised Name Transfer charges under Copper / Bharat Fibre / Bharat AirFibre / BBoWiFi connection category is Rs 250/- only.

Revised Shifting & Name Transfer Charges for BSNL Landline, Broadband, Bharat Fiber (FTTH), Bharat Air Fibre & BBoWiFi Services

(Applicable from 09-12-2020 onwards across all telecom circles)

Sl No Name of Service Charges in Rs
1 External Shifting of Voice/Broadband connection (LL/Standalone/Combo) under Cu category as per feasibility
250/- per external shift
2 External Shifting of Voice/Broadband connection (LL/Standalone/Combo) under Fibre category as per feasibility
500/- per external shift
3 External Shifting of Voice/Broadband connection (LL/Standalone/Combo) under BBoWiFi, Bharat Air Fibre category as per feasibility
500/- per external shift
4 Name Transfer under Cu/Fibre/BBoWiFi/Bharat Air Fibre connection category
250/- per occasion

Note: For shifting of standalone connections i.e., for Landline and Broadband, shifting charges will be applicable separately for Landline and Broadband.

The shifting of above services will be allowed only to the places where service is being provided by BSNL. No shifting will be possible if the services are not available at the new location where shifting is required to be implemented. No commission/revenue share is payable to BSNL authorized franchisee / TIPs / Partners from above external shifting charges. These instructions shall be implemented with immediate effect on regular basis in all the circles.

Shifting of BSNL Landline / Broadband / Bharat Fibre (FTTH) / Bharat Air Fibre / BBoWiFi Connection

External Shifting : To shift existing BSNL telephone connection to a new location, customer is required to submit the prescribed application form in nearest BSNL Customer Service Centre (BSNL CSC). Normally, Shifts are of the following types:-

1. Within the same exchange area

2. From one exchange area to another exchange area in Multi-Exchange areas

3. All India Shift

Eligibility for shifts : The telephone is eligible for shift if, either Registration Date of initial application for the telephone connection required to be shifted falls within the release period of concerned category pertaining to the exchange to which it is required to be shifted.


If the telephone has been working for at least 18 months in case of Non-OYT Registration Category and 6 months for OYT Registration Category. In case of non-fulfillment of any of the above criteria, the telephone will be kept in safe custody and will be shifted as and when the above criteria is met.

The subscriber shall himself carry telephone instruments / accessories to the new installation address. The phone will be shifted to new place with existing facilities. Any required change may be made at the new address after installation of the phone.

Click Here to See Latest Bharat Fiber (FTTH) Plans & Offers from BSNL

Click Here to See Latest BSNL Broadbabnd (ADSL/VDSL) Plans & Offers

Name Transfer of BSNL Landline / Broadband / Bharat Fibre (FTTH) / Bharat Air Fibre / BBoWiFi Connection

Third party transfer of BSNL telephone is permitted after issue of first bill without any pre condition. In absence of demand from a legal heir(s), name can be changed to any person who has bonafide existence at the same premises. However, the customer should submit prescribed application form along with all supporting documents at nearest BSNL Customer Service Center (BSNL CSC).

Read More : BSNL crossed 1 Million Bharat Fiber customer base : BSNL Bharat Fiber (FTTH) - The best Fiber Broadband Internet Service in India

Dear readers, please share your views and opinions about these revised charges via comments with us. How many of you are using BSNL Bharat Fiber (FTTH) services? Will you recommend BSNL FTTH service to your friends? Please do comment about the service quality of BSNL Bharat Fiber Services ?

Post Comments
  1. What about internal shifting (shifting from one room to another) charge in all broadband categry?

  2. Installation charges are too high, they are charging up to 4000rs in Bangalore, others are charging around 2000rs.

    1. Installation charges normally include cost of WiFi router and ofc laying (if ofc cable has to be laid for more than the maximum prescribed limit as decided by BSNL) and splicing charges. However depending on the length of OFC cable needed to extend connection, there may be slight variation in installation charges for each customer.

  3. BSNL is almost sunker ship. Today its in Rs.45,000 crore loss. Its not viable for govt to say the PSU any more. After all its not RS Prasad money, but the taxpayers who are hit hard for lending money to save a sinking ship.

    The root cause for continue kisse is the DOT babua, big white eliphenta, eating into tax payega money like termites. And govt is in deep slumber. One can read the plight of BSNL in Pune that a SDE is put in charge to look after 27 exchanges, a work which was earlier done by 25 SDE. Des liye my contacts with PGM, CGM, CMD and Minister, I had nit git Bharat Fiber connection sunder months, dolly as the censor and partner with BSNL told me se vetal times that they have no money for vivre cable, secondly the vivre cable comes from China, and most important they have man power shortage. With these problems they are not abke to give connections.

    While Bharat Fiber is still lickingbits sound, they provide connection via overheid cable, which most housing societies deny permission. But the winner is Jio and Airtel that have underground cable and have provide phone and fivre connection and capture the market. So better to hand over BSNL to private players. A top CGM of BSNL told me, "Ab Govt ki bas ki baat nahi rahi.". But early the white elephants and termites in BSNL are least converted and are thick dinner andvshameless

  4. No I won't recommend to anybody,earlier I was satisfied with BSNL FTTh ,but from last 45 days we are facing very bad speed issues and still facing ,in Nanded Maharashtra ,and nobody is interested to solve this ,issues


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