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10 November 2020

TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline

Telecom Regulatory Authority of India (TRAI) has released latest telecom subscription data for the month of August 2020. As per the latest TRAI press release, state run telecom major - BSNL - continues to add more and more new mobile customers while Vodafone Idea (Vi) - the 3rd largest mobile operator in the country is witnessing a sharp decline in it's market share.


TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline

As we can see from past TRAI telecom subscription data, customer base and market share of Vi is continuously decreasing from April 2019. Vodafone Idea was the largest mobile operator in April 2019 with market share of 33.83% which is now reduced to 26.15% in August 2020. In terms of total customer base, Vodafone Idea is now at 3rd position behind Reliance Jio and Bharti Airtel.

TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline

Total Telephone Subscribers in India
The number of telephone subscribers in India increased from 1,164 million at the end of July-20 to 1,167.81 million at the end of August-20, thereby showing a monthly growth rate of 0.33%. The overall Tele-density in India increased from 86.03 at the end of July-20 to 86.23 at the end of August20. The Urban Tele-density increased from 137.47 at the end of July-20 to 138.17 at the end of August-20.

Wireless Subscribers
Total wireless subscribers (2G, 3G & 4G) increased from 1,144.18 million at the end of July20 to 1,147.92 million at the end of August-20, thereby registering a monthly growth rate of 0.33%. Wireless subscription in urban areas increased from 620.68 million at the end of July20 to 624.93 million at the end of August-20 however, wireless subscription in rural areas decreased from 523.50 million to 522.99 during the same period.

TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline

As on 31st August, 2020, the private access service providers held 89.35% market share of the wireless subscribers whereas BSNL and MTNL, the two PSU access service providers, had a market share of only 10.65%.

Net Additions/decline in Wireless Subscribers of Access Service Providers in the month of August 2020
TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline


M/s Bharti Airtel Ltd has reported the wireless subscribers including the subscribers of M/s Tata Teleservices Ltd. Virtual Network Operator (VNO) of BSNL has started reporting of its subscribers from the month of October, 2018 and the same has been included in the subscriber base of BSNL.

 Growth in Wireless Subscribers

TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline

All service areas showed growth except Madhya Pradesh, West Bengal, U.P. (E), and Jammu & Kashmir in their wireless subscribers during the month of August-20. Kolkata and Himachal Pradesh service area showed maximum growth of 1.13% in its wireless subscriber base during the month.

Mobile Number Portability (MNP) Statistics

TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline

During the month of August-20, a total of 7.53 million requests were received for MNP. The cumulative MNP requests increased from 504.57 million at the end of July-20 to 512.10 million at the end of August-20, since the implementation of MNP. Out of total 7.53 million new requests, 4.07 million requests received from Zone-I and 3.46 million requests received from Zone-II.

Wireline Subscribers

TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline

Wireline subscribers increased from 19.82 million at the end of July-20 to 19.89 million at the end of August-20. Net addition in the wireline subscriber base was 0.07 million with a monthly growth rate of 0.34%. The share of urban and rural subscribers in total wireline subscribers were 89.83% and 10.17% respectively at the end of August-20. The Overall Wireline Tele-density increased from 1.46 at the end of July-20 to 1.47 at the end of August-20.

Access Service Provider-wise Net Additions in Wireline Subscribers during the month of August, 2020

TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline


Broadband (Wired + Wireless) Statistics
TRAI Report Card August 2020 : BSNL continues to add new mobile customers while market share of Vodafone Idea is in a decline

The number of broadband subscribers increased from 705.40 million at the end of July-20 to 716.19 million at the end of August-20 with a monthly growth rate of 1.53%.

The top five Wired Broadband Service providers As on 31st August, 2020 were :-
  1. BSNL (7.85 million)
  2. Bharti Airtel (2.53 million)
  3. Atria 14 Convergence Technologies (1.70 million)
  4. Reliance Jio Infocomm Ltd (1.25 million)
  5. Hathway Cable & Datacom (1.03 million)
The top five Wireless Broadband Service providers As on 31st August, 2020 were :-
  1. Reliance Jio Infocom Ltd (402.67 million)
  2. Bharti Airtel (156.45 million)
  3. Vodafone Idea (119.91 million)
  4. BSNL (15.90 million)
  5. Tikona Infinet Ltd. (0.31 million)
BSNL is the only telecom service provider in the courtly which is operating without 4G in the highly competitive Indian telecom market. The PSU is trying their level best to improve their services through various customer friendly initiatives. The Voice Call quality is the best for BSNL Mobile Network as per TRAI My Call Analytics report. However, without 4G the PSU is not in a position to cater the ever increasing customer demand for high speed mobile data.

Even though BSNL's Landline customer base is eroding day by day, BSNL is able to add millions of new Bharat Fiber (FTTH) connections even during this pandemic period. BSNL's FTTH (Bharat Fiber) customer base in increasing exponentially all over India during this pandemic period as most of the educational institutions started online classes for their students. Software / BPO companies are also following Work From Home for their employees which they considered to be the most effective in the current situation. BSNL FTTH or BSNL Fibernet connections are considered to be of the supreme quality and stability as compared to all other FTTH operators in India. Hence more and more existing FTTH customers started migrating their connection to BSNL FTTH via Local Cable Operators (LCOs/TIPs/MSOs).


Dear readers, please share your views and opinions about this latest TRAI Report via comments with us.

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