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Friday, October 9, 2020

TRAI Report : BSNL is the best mobile network in Voice Quality as compared to all other private operators in India

BSNL Mobile Network is the best network in India which offers highest voice call quality as per the latest report generated in TRAI MyCall Analytics Portal. As per this latest TRAI MyCall report, all other private telecom service providers are lagging behind state run telecom major - Bharat Sanchar Nigam Limited (BSNL) in voice quality rating.


TRAI Report : BSNL is the best mobile network in Voice Quality as compared to all other private operators in India


For those who unaware, TRAI MyCall Portal explore Voice Call Quality feedback ratings collected from the users via TRAI MyCall App. This portal provides map based view for data visualization of the ratings collected via MyCall app. Users can rate their voice call quality experience by downloading the MyCall app. BSNL recorded the highest voice quality rating of 3.4 followed by Vodafone (3.2), Reliance Jio (3.1), Airtel (2.7) and Idea (2.5).


TRAI Report : BSNL is the best mobile network in Voice Quality as compared to all other private operators in India


Call Quality Rating

BSNL recorded the highest customer rating for voice quality in all the three segments viz - Indoor, Outdoor and Travelling. As per the report, customers rated 4.3 out of 5 for voice quality on travelling which is the best in the country. No telecom operator in the country other than BSNL is having customer rating above 4.0 on travelling. Travelling voice quality rating is the worst for Bharti Airtel (2.4). Vodafone recorded the second highest travelling voice quality rating of 3.5 which is followed by Reliance Jio with just 3.1 customer rating.


TRAI Report : BSNL is the best mobile network in Voice Quality as compared to all other private operators in India

Indoor Voice Quality Rating - BSNL and Vodafone received the maximum customer rating of 3.4 which is followed by Reliance Jio (3.1) and Bharti Airtel (3.0). Indoor voice quality rating is the worst for Idea (2.6) as compared to all other operators. Outdoor voice call quality rating is the best for BSNL (3.3) followed by Reliance Jio (3.2), vodafone (2.9), Bharti Airtel(2.6) and Idea(2.2).

TRAI Report : BSNL is the best mobile network in Voice Quality as compared to all other private operators in India


Overall Call Quality Experience
More than 63.2% of BSNL Mobile customers are satisfied with voice quality whereas just 19.68% customers  rated poor quality and 17.12% customers reported call drop with BSNL Mobile network. Overall call quality experience is the worst for Idea where 32.14% customers reported poor voice quality and 20.48% were reported call drop in Idea network. 


TRAI Report : BSNL is the best mobile network in Voice Quality as compared to all other private operators in India

BSNL and Vodafone are the two mobile networks in the country with more than 60% of satisfied customers in voice call quality as per TRAI MyCall report. They are followed by Reliance Jio (57.51%) and Bharti Airtel (50.11%). Just 47.88% of customers rated satisfactory voice call quality in Idea network.


BSNL is the most trusted telecom operator in the country with highest voice quality ratings by it's customers all over India. We can trust BSNL mobile network not only in indoor purposes (like in Home / Offices) but also while in travelling anywhere in the country.  BSNL mobile network covers the nook and corner of the country i.e., from Kashmir to Kanyakumari. BSNL is the only operator which proved to be the most dependable operator in difficult situations like - floods, landslides etc. Even though BSNL has not given 4G spectrum, they have started rolling out 4G LTE services with existing 2100MHz band which was originally allotted to 3G service. Customers are getting better download speed with BSNL 4G as compared to other private operators which are using exclusive bandwidth for their 4G services.


Read More : Latest BSNL validity recharge offers with unlimited call, data and SMS benefits to extend your prepaid mobile plan validity up to 600 days


Dear readers, please share your views and opinions about BSNL Mobile Network - voice quality - via comments with us. How many of are facing network coverage issues with BSNL Mobile Network?

11 comments:
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  1. BSNL should tom tom these findings and get port ins from privat TSPs. Wherever it introduced 4G, the data speeds are quite impressive which indicates that many private TSP customers will migrate to BSNL when BSNL introduces full fledged 4G services.

    ReplyDelete
  2. Then why bsnl is not getting the 4G tender and why they are not able to pay duea to nokia and ither service providers
    Shame on trai who are not letting bsnl to have 4G spectrum

    ReplyDelete
  3. Where is the 4G tender and its now 2020 and bsnl is having only 20 kb per second in our area
    What the hell happened to the tender
    Whatthe hel is trai doing and dot for what reason they are stopping bsnl 4G

    ReplyDelete
  4. This report should share to Mr Anathakumar Hegde.

    ReplyDelete
  5. BSNL should have 4G in 2021 otherwise it is better to shut it down

    ReplyDelete
  6. What t is the use.Govt should help BSNL in.providing 4G before giving 4Gto private operators.Supreme court should take the case on its own and direct Central govt to help Indian public as govt is not doing much to BSNL which is now affecting Indian citizens.We are still getting 2G or 3G only from BSNL.

    ReplyDelete
  7. While posting message,Am getting only. "an error occurred while contacting server.Poor BSNL.Govt not helping and Indian citizens are not getting 4g from BSNL.Retried posting again

    ReplyDelete
  8. BSNL Provide the bad Network in my area.

    ReplyDelete
  9. Bsnl cannot survive with 3g when private operators are rolling out 5g networks

    ReplyDelete
  10. Bsnl should have 4g as quickly as possible we are eagerly waiting for it

    ReplyDelete
  11. Bsnl providing worste service. Every month 2 or 3 times no singal coverage for 4 to 5 hrs

    ReplyDelete

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