Close Menu
KeralaTelecom.Info
    Facebook X (Twitter) WhatsApp Telegram
    19 May 2025, Monday
    Latest Updates
    • BSNL IPL Bonanza Data Offer Recharge ₹251 with 251GB Data
    • BSNL to offer unlimited 4G data with prepaid mobile Plan Vouchers and Special Tariff Vouchers
    • BSNL Prepaid Mobile Special Tariff Voucher 215 withdrawn with effect from 3rd April 2025
    • BSNL offers Free FTTH for new Customers till 30th June 2025
    • BSNL extended Rural FTTH Plan “HOME WiFi / GHAR KA WiFi 399” to Urban Customers with Cashback Offer
    • BSNL revises 5G/4G SIM charges from 1st April 2025, Free SIM for new & MNP customers
    • BSNL Fiber Internet (FTTH) Installation Charges waived off till 31st March 2026
    • BSNL Onam Offer : Get 50 Mbps speed for 6 months @ just Rs 2399/-
    Facebook X (Twitter) WhatsApp Telegram
    KeralaTelecom.Info
    • Wired Broadband
      • DSL Broadband
      • Fiber Broadband
    • Wireless Broadband
      • Air Fibre
      • WiFi Hotspot
      • 5G / 4G / 3G Broadband
    • Basic Voice Service
      • Fixed Line (Landline)
      • Fiber Voice Service
      • GSM Mobile Service
    • Corporate Services
      • Enterprise Network Solutions
      • Enterprise Voice Solutions
      • Special Services
    KeralaTelecom.Info
    Home»BSNL»BSNL CMD interacted with customers in Kerala Circle on Twitter | Customers demanded for 4G service, upgradation of unlimited 3G plan etc
    BSNL

    BSNL CMD interacted with customers in Kerala Circle on Twitter | Customers demanded for 4G service, upgradation of unlimited 3G plan etc

    Tele Kerala (Chief Editor)By Tele Kerala (Chief Editor)September 21, 2016Updated:August 30, 20212 Comments
    Facebook Twitter WhatsApp Telegram
    BSNL’s Chairman and Managing Director (CMD) Shri. Anupam Shrivastava today interacted with customers in Kerala telecom circle through a live chat programme conducted through Twitter.

    BSNL CMD interacted with customers in Kerala Circle on Twitter | Customers demanded for 4G service, upgradation of its existing unlimited 3G plan
    This was for the first time that a top official of any public sector firm interacted live with customers. Also in telecom sector, it was first such initiative where a top official of a company interacted with its consumers through a live chat to address their grievances, complaints and suggestions.

    BSNL customers from Kerala circle demanded for more attractive plans, launch of 4G services, up-gradation of its existing unlimited 3G data plan, billing issues, allegation on BSNL employees for conniving with private telecom operators and providing poor services etc. 

    BSNL CMD said – “a rejuvenated BSNL is exploring multi-channel activities to reach out and delight our consumers. Besides ramping our infrastructure to meet customer expectation we have also started the SWAS (Service With a Smile) campaign across the nation to listen and connect with our customers.” 

    Customers also made complains regarding issues of call drop in mobile services, 3G coverage issues, poor quality service, billing, among others. Regarding 4G services, BSNL CMD said that, BSNL will roll-out 4G service in the next financial year. BSNL CMD assured that all suggestions/complaints made through today’s live chat programme will be examined at fast track and problems will be solved soon.

    Read More: Massive response to BSNL’s Unlimited 3G Data plan 1099 without FUP | Highest single day download per customer touches 18GB

    Dear readers, please share your views and opinions about this latest initiative taken by BSNL’s top most official via comments with us. Whether this will help the PSU to improve its services?
    Share. Facebook Twitter WhatsApp Telegram
    Previous ArticleMassive response to BSNL’s Unlimited 3G Data plan 1099 without FUP | Highest single day download per customer touches 18GB
    Next Article BSNL to launch Zero Voice tariff plans cheaper than Reliance Jio, which offers unlimited lifetime free voice calls to its 3G/2G mobile customers from January 2017 on wards
    Tele Kerala (Chief Editor)
    • Website
    • Facebook
    • X (Twitter)

    Tele Kerala is the Chief Editor of KeralaTelecom.Info. He is having more than 13 years of experience in Indian telecom field. He is always interested in learning latest trends and developments in telecommunication sector.

    You May Also Like

    BSNL Onam Offers 2023: Enjoy Full Talk Time Offers till 30th August 2023

    August 16, 20230
    Read More

    BSNL’s promotional 100Mbps FTTH Plan ‘Fibre 699’ is now regularised

    May 27, 20230
    Read More

    BSNL launches Free 4G SIM Offer till 31st March 2022

    January 4, 20222
    Read More

    BSNL 50Mbps FTTH plan at ₹499 is now regularised with 1000GB data for new and existing customers

    January 2, 20220
    Read More

    BSNL changes recharge amount for these offers; Check them now!

    October 18, 20210
    Read More

    BSNL will upgrade 50,000 mobile towers to 4G within six months says CMD

    October 12, 20215
    Read More
    View 2 Comments

    2 Comments

    1. Anonymous on September 22, 2016 8:22 am

      Most of people need unlimited Internet plan at least 2mbps without speed restriction and at least 1mbps upload speed

      Reply
    2. Anonymous on September 22, 2016 9:21 am

      CMDBSNL done a great job by interacting directly and has given transparency to the customers.This definitely proves that BSNL is all set for a healthy survival in this highly compete market..Keep it up BSNL..

      Reply
    Leave A Reply Cancel Reply

    bsnl-customer-care-details
    bsnl speed test logo
    bsnl application form
    BSNL FTTH TROUBLESHOOTING
    BSNL FTTH PLANS AND OFFERS
    BSNL BRoadband Internet Plans and Offers
    BSNL MOBILE PLANS AND OFFERS
    BSNL LANDLINE PLANS AND OFFERS
    Follow-Keralatelecom.info-on-google-news
    Discussion Forum
    • avenue17 on My BSNL Tunes app to activate your favourite song as Caller Tune
    • aviator-bharat on My BSNL Tunes app to activate your favourite song as Caller Tune
    • DanielAppox on BSNL Selfcare Portal to manage all BSNL Services Online : How to Register in BSNL Selfcare Portal ?
    • Mujtaba on Now BSNL Fiber Broadband is bundled with Free WiFi ONT in both Rural & Urban areas!
    • C V RATHNAM on How to configure BSNL FTTH Voice on Soft SIP Client on Mobile / Laptop? Enable WiFi calling facility for BSNL FTTH Voice
    Facebook X (Twitter) WhatsApp Telegram
    • Contact Us
    • Disclaimer
    • Privacy Policy
    © 2014-2025 || www.KeralaTelecom.Info

    Type above and press Enter to search. Press Esc to cancel.

    pixel