BSNL to launch Aadhar based e-KYC service for immediate activation of new mobile connections

State run telecom major Bharat Sanchar Nigam Limited (BSNL) has decided to launch Aadhdar based e-KYC service for immediate activation of new mobile connections issued to customers.

As per the latest information, BSNL has developed 'e-KYC Mobile App - BSNL Swift' for this purpose and the service will be initially launched in four telecom circles - Orissa, Andhra Pradesh, Gujarat & Rajasthan. After successful implementation, the same would be launched in all other telecom circles also. BSNL Swift App is available exclusive to BSNL's authorized agents. This latest app can be used to issue new mobile connections and re-verification of existing connections.

BSNL Retailers / Agents may download latest BSNL e-KYC Mobile App & RD Device Drivers as given below:

• Download BSNL Swift App Version 14 - (Re-verification, FRC & Outstation customers) directly @ https://goo.gl/6gtUnN
• Download RD Device Drivers for 'Startek' Devices @ https://goo.gl/hyMQy1
• Download RD Device Drivers for 'Secugen' Devices @ https://goo.gl/YmKJWq
• Download RD Device Drivers for 'Morpho' Devices @ https://goo.gl/ckW6eY

Video of BSNL's Aadhar based e-KYC Service

BSNL's e-KYC Mobile App, Features & Work Flow

e-KYC App is a AADHAR based Mobile SIM activation and Customer Agreement Form (CAF) handling software package for new prepaid connection activation. The delays associated with collection of CAFs from Channel partners and Televerification process for activation of SIM are removed thereby increasing the speed of activation.

The proposed e-KYC App will allow capturing of Aadhar based subscriber data at POS (Point of Sale) along with additional information which are mandatory for CAF. Then CAF will be available online to CSC for verification and further activation. e-KYC App is user friendly, efficient, safe and supports all Android smart phones. This makes the complete process hassle free and allows immediate activation of SIMs.

App Downloading procedure:

The link required for downloading the App will be sent through SMS to all Retailer / Franchisee / CSC. The App will be downloaded after selecting the link and validating the POS through ctopup number by random OTP.

Work Flow in e-KYC App :

A. User Interface: The work flow in e- KYC App is a kind of Step by Step navigation / Wizard. It has the following steps

1. Authentication: Access will be allowed on authorized CTOP Number of Retailer / Franchisee / CSC. The POS need to access the E-KYC App from their master CTOPUP mobiles. It will be authenticated by OTP for first time. Next time onwards login in to the App will be based on the Aadhar authentication only.

2. Mobile Number / SIM Selection: After successful authentication, Mobile number can be selected from CYMN / Fancy Numbers list and SIM from the POS inventory as per requirement.

3. CAF Entry: The customer Aadhar number will be entered and validated with the Aadhar server. After successful validation the declaration of the agent will be taken and the declaration of the customer will be shown and validated with Aadhar server. Then the customer details received from the Aadhar server will be captured into BSNL's inventory management system - Sancharsoft. The message "Your CAF has been submitted successfully" will be shown with e-KYC CAF number.

B. Activity at BSNL CSC: The CAF will be shown to the concerned CSC through Sancharsoft for validation. Successfully validated CAF will be sent to billing for Activation.

Read More: Link your Aadhar Number with existing BSNL Mobile Number to avoid disconnection, BSNL started re-verification of mobile connections using e-KYC

Dear readers, please share your views and opinions about this latest initiative of launching Aadhdar based e-KYC service via comments with us. Whether this would reduce the delay associated with new SIM activations?