Key features of BSNL ‘Retailer App’
- Easy Installation through Sancharsoft Web App.
- Access to information on available Vouchers for mobile
customer like Top Up, STV and Plan Vouchers.
- View the Special Offers introduced by Circle or BSNL
- View number of activations for past three months and
List of numbers activated for the current month
Information on the commission amount, type and its
status for the last five months.
- Information on various incentive Schemes available.
- Access to last 7 days transactions through CTOP UP.
- Support from BSNL Teams through docket booking.
Retailer Login and Dashboard
Number. Successful login will display the Dashboard which will
show information like:
- Current Balance
- Last Day Sale
- Last Credited Amount and Date
- Special Offers: Displays the current available special
offers for BSNL Mobile Customers.
- Prepaid Tariffs: Displays all the available prepaid tariff
vouchers for BSNL Mobile Customers.
- Activations: Enables Retailer to view total number
activations done for last three months and List
numbers activated for the current month.
- Incentives: Enables Retailer to view incentive
- Commissions: Retailer can check the status of all types of
commissions paid to them for the last three months.
- Transactions: Retailer can view the transactions day wise for
last 7 days.
What is BSNL ‘e-CAF App’ ?
Sancharsoft, Physical verification of CAF / Documents (POl, POA) by BSNL Customer Service Center, followed
by Tele-verification. Since current process involves Physical movement of CAF from
Retailer to Franchisee and then to BSNL.
capturing images of Photo, CAF, POI & POA. Then it will be available online to BSNL CSC
for verification of CAF/POl/POA and further activation thereby accelerating the SIM
activations. This app is also integrated with BSNL inventory management system – Sancharsoft – for SIM inventory, plan selection, activation etc for further processing.
BSNL e-CAF App – Workflow
- Mobile Number Selection
- CAF Entry through e-CAF
- Capturing of Photo, CAF,POI & POA
- SIM Selection
Activity at BSNL Customer Service Center
How to download BSNL Retailer App and e-CAF App ?
BSNL retailers having active C-Top Up number may contact their Franchisee Office / BSNL Franchisee Manager to get more details and support in downloading these new mobile apps.
Dear readers, please share your views and opinions about this innovative initiatives taken by BSNL to boost its SIM sales via comments with us.