Bharat Sanchar Nigam (BSNL) has decided to launch Online Recharge and Top Up facility for its prepaid CDMA customers through its official online payment portal.
BSNL’s prepaid CDMA services include – CDMA Mobile Services, EVDO Data Card Services and WLL (Wireless in Local Loop – Wireless Landline) Prepaid services. Currently BSNL allows online recharge / top up of GSM Prepaid Mobile numbers and postpaid bill payment of Landline, Broadband, FTTH and WiMax services.
The latest move is in response to grievance filed by a BSNL user regarding non-availability of online recharge facility for prepaid CDMA Mobiles and prepaid EVDO connections on BSNL recharge site. As per the latest information, BSNL is currently testing the service and will make the facility Go-Live within next 2-3 weeks time.
As we reported a few months back, BSNL had upgraded its online payment portal for better user experience. Now customers are allowed to create his / her personal account with Facebook, Google, Microsoft or LinkedIn account. See its details below:
Customers may also allowed instant recharge / top up of prepaid GSM, Landline and Broadband connections without registering any accounts. With the addition of CDMA prepaid services, BSNL’s Online Payment Portal will be more beneficial and much easier for its customers.
This is worth mentioning that, now a days BSNL is responding to customer grievances through Grievance Portal and even through Social Media sites. The PSU is trying every possible means to re-build its brand image and customer satisfaction and we can see a clear improvement in BSNL services and market share.
Read More: BSNL is rebuilding its brand image by resolving customer complaints through Social Media Platforms
Dear readers, please share your views and opinions about this latest news from BSNL via comments with us. How many of you are currently using BSNL’s Online Payment Portal?
Read More: BSNL is rebuilding its brand image by resolving customer complaints through Social Media Platforms
Dear readers, please share your views and opinions about this latest news from BSNL via comments with us. How many of you are currently using BSNL’s Online Payment Portal?
