Communications and IT minister Ravi Shankar Prasad said – “This is part of digitising India. For digital revolution to trickle down to grass-roots level, citizens’ complaints from any corner of the country, especially remote, must be redressed immediately and promptly.”
During the last one month, BSNL Corporate have designed various creative like death anniversary of Sardar Vallabhai Pattel, Navy Day, World Disability Day, Tribute from BSNL to Brave Heroes of Mumbai Attack, making landline and mobile calls from Chennai (flood affected area) Free for 7 days with effect from 2nd December 2015 etc.
Read More: ‘Service with a Smile (SWAS)’ : BSNL’s new motto to improve customer care and quality of service
Dear readers, please share your views and opinions about BSNL’s Social media presence and its effectiveness in handling customer complaints.