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12 October 2015

BSNL issues clarification regarding the default redirection of Broadband users to BSNL Mail (

Many of our readers had reported that they were being redirected to (BSNL Mail Service) the first time that they would attempt to load up a page after connecting to BSNL Broadband. Now the state run PSU, Bharat Sanchar Nigam Limited (BSNL) has issued clarification about this default redirection.

BSNL issues clarification regarding the default redirection of Broadband users to BSNL Mail (

BSNL declared that automatic redirection to the URL has been configured in all the BNGs of Multiplay Network. This re-direction will lead to page only when the customer starts a new session. 

The salient  features of  automatic redirection to the URL (BSNL Mail Services) are as follows:
  • When the customer initiates a broadband session and requests an URL of his choice through the browser, that very first HTTP request shall reach BNG and BNG will automatically redirect to The redirection will happen only at first at the time of switching on the modem or when the existing session completes 24 hours, whichever is earlier.
  • Afterwards, this redirection will not be applied, and the customer can browse the URL of his choice.
  • This default redirection to BSNL mail is applicable only to Broadband customers.
  • This redirection mechanism is compatible only for HTTP protocol and not for HTTPS i.e the customer will be redirected to only for first http request and if the customer tries to browse https page, this will not work.
  • Now-a-days, many of the banking sites, mail/messaging sites like Google, Gmail, Facebook etc., are based on HTTPS protocol, hence the present redirection may not create any issue for banking transactions.

Recently, BSNL has upgraded their minimum broadband speed from 512 Kbps to 2Mbps on PAN India basis. See its details below:

Dear readers, please share your views and opinions about this default redirection of web pages to BSNL Mail ( via comments with us.

Post Comments
  1. Users didn't ask for this redirection. The design of landing page looks so antiquated when they say your current email service is 10 years behind in technology. And the landing page is full of ads. I feel the mail service is just an excuse to redirect lakhs of BSNL customers to show ads and make money off of it. BSNL should have asked their customer whether they need this redirection "service" instead of shoving it down to customer's throat.

  2. my blog is an http site and bsnl makes lot of trouble for me regarding publishing a post and already internet is not working properly. It seems deliberately bsnl is creating new session by disconnecting internet.


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