- Cost of instrument for New Telephone Connection, shall be charged as Rs 300/- for provision of telephone instrument having CLIP (Caller ID) facility.
- Replacement of existing Landline instrument provided by BSNL with new Caller ID (CLIP) telephone instrument shall be carried out on receipt of subscriber’s written request by charging Rs 600/- only.
Replacement of instrument in absence of request from subscriber: In case of fault, existing instrument shall be replaced with new/repaired non-clip instrument only. CLIP Instrument shall be provided on chargeable basis only on specific written request from subscriber.
Customers who wish to use Caller ID landlines should activate CLIP facility in their landline number by submitting request in the local BSNL Customer Service Center(CSC) or Telephone Exchange.
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