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17 May 2015

BSNL Centrex Facility: Enjoy Unlimited Free Calls from BSNL Landline at Any Time

BSNL offers  Centrex Facility for it's Landline Customers across India, which is a central office based communication service integrates all your multi-located telephone lines (Existing and New) into a single group with more attractive features like Unlimited Free Calling at any time without any additional equipment (like EPABX) at customer premises.


BSNL Centrex - Landline Group Plan, connects all the telephone numbers of old and new into one group, connecting each number with unlimited free calling at any time without any extra registration amount, initial deposit, and installation charges.

Highly cost effective, Free Intra Centrex calls, No worry to select innovative (PBXs) equipment, No risk of obsolescence of technology, No requirement of power supply, No need to waste valuable floor space, No annual maintenance charges, totally flexible are some of the salient features of Centrex facility.

There is no limit for members to join into the same centrex group. The customers who avail this BSNL Centrex facility will be allowed to get free calls as usually according with normal plan along with unlimited free calling between Centrex numbers.

BSNL offers consolidated billing, payment and discount, under the "Corporate Account Holders Scheme" where applicable, may be provided to the groups or organizations covered under the Centrex.

BSNL Centrex Services Tariff Details (Pre-revised Tariff upto 31-05-2014)

Number of Landlines in Centrex Group Fixed Monthly Centrex Plan Charges
2 Rs 50 per Landline
3 Rs 75 per Landline
4 and above Rs 100 per Landline

The following conditions are prescribed for the provision of Centrex Facility:

  • The individual subscribers seeking centrex facility may not belong to the same group or organization.
  • The registration amount, initial deposit, monthly rentral, installation charges, etc for Dels under centrex shall be same as normal Del.
  • The monthly plan charges shall be levied on each Dels covered under Centrex as under:

(A) Centrex facility to Commercially Important Customers / Corporate customers / Multistory complex / Housing Societies etc.

Particular Fixed Monthly Charges (Rental & Plan Charges)
Upto Rs 200 Greater than Rs 200 and less than or equal to Rs 500 Greater than Rs 500
Size of Centrex Group Centrex Charges per Landline per Month (in Rs)
5 -15 75 60 0
16 - 50 60 40 0
51 - 100 40 25 0
100 - 500 25 0 0
Greater than 500 0 0 0

(B) Rent free incoming connections: 

In addition to above, rent free connection for corporate customers, housing societies, multistory complex etc shall also be provided for the use of incoming calls and making calls to other centrex members subject to fulfillment of following conditions:

Size of the Centrex Group Rent Free Incoming Connection
15 - 25 01
26 - 50 02
51 - 100 03
For every additional 100 connections 1 Additional Connection in addition to the above

The Centrex facility is also available on WLL (Fixed) and WLL (Mobile) also subject to technical feasibility. The tariff shall be same as applicable on fixed line.

As we reported earlier, BSNL started upgrading its Landline Network to Next Generation Network (NGN) across India. After commissioning of NGN, BSNL subscribers will avail New tariff for Intra and Inter circle Centrex facility in BSNL Landline / Broadband Services.

BSNL Centrex Facility: Latest Tariff after migrating to NGN (from 01-06-2015 onwards)

Tariff for Centrex Facility
Number of Customers in Centrex Group Monthly Plan Charges Intra Circle ( in Rs) Monthly Plan Charges Inter Circle ( in Rs)
Less than 25 75 150
More than 25 90 180

Customers in BSNL centrex group can also enjoy recently decalred free unlimited night calling offer also. The newly introduced tariff for BSNL Centrex (Landline Group Plan for Free Calling at any Time) facility will be implemented with effect from 01.06.2015 onwards across all telecom circles in India.

Dear readers, please share your views and opinions about BSNL Centrex facility via comments with us.

Post Comments
  1. BSNL is always ready to help and understand requirement of their customer. Not think about its profits but always think about their customers

  2. Sir/madam

    Regarding our telephone line 0494-2586783 under vylathur Exchange Malappuram district.

    Since March its not working and we complaint in your office morthan 5 times.your people telling us will be ok after few weeks.untill not its not active.

    Kindly requesting you to active this line.if not possible let me know we have to disconnect it .be cause still we are paying the rent every month.




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