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08 March 2015

Exclusive: BSNL losing more than 21,000 Landline Customers per month in Kerala Telecom Circle

State run PSU, Bharat Sanchar Nigam Limited (BSNL) is losing it's Landline Customer base in Kerala Telecom Circle. As per TRAI reports, on an average more than 21,000 Landline Customers are closing their BSNL subscription per month in Kerala Circle alone.


We have analyzed the TRAI Subscriber statistics from April 2014 to December 2014. On 30th April 2014, BSNL's Landline Subscriber base in Kerala Circle stood at 27,59,947. As per the latest TRAI Report, on 31st December 2014, the Landline subscriber base of PSU dropped to 25,80,135

In a period of 9 months, BSNL lost 1,93,013 Landline Customers in Kerala Circle. On an average more than 21,000 Landline connections are being closed in Kerala.

BSNL Landline Disconnections from April 2014 to December 2014 in Kerala Telecom Circle

As per the information from BSNL sources, road development works carried out by different agencies across the state contribute the major damage to BSNL's underground cable system. The lack of co-ordination between BSNL officials with Road development agencies is the main reason for the cable damages.

Landline / Wired Broadband services is the major source of revenue for the telecom major BSNL. As per the latest TRAI report, the PSU holds the No.1 position in the Wired Broadband segment.

BSNL started the process of upgrading their Landline Network to the Next Generation Network(NGN) across India. In addition, BSNL started the testing of 'IP based Smart Landline Phones' run on Android OS.

Dear readers, please share your views and opinions about this huge number of Landline disconnections in Kerala Telecom Circle. Whether BSNL can bring back these customers to their side by offering better services?

Post Comments

  2. The essential items required for maintenance such as cable, wire etc. are unavailable in BSNL offices. Customers are requested to purchase them. The top management is insensitive to the ground realities as they are not part of BSNL, they are on indefinite deputation from DOT. Even if BSNL sinks they are safe.

  3. It's sad to see the demise of BSNL, having been an irreplaceable part of an Indian household for decades. This is a classic example that demonstrates the consequences of reluctance to change with the times. BSNL has the most comprehensive network in India with almost unlimited resources, yet they failed to capitalize on it. Now they face extinction, such a shame. If only we had someone dedicated and honest to run the telecom sector.


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