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12 January 2015

Exclusive: BSNL started accepting the payment of Postpaid Mobile Bills through Retailer C-Top Up

BSNL has started accepting the payment of Postpaid Mobile bills through retailer C-TopUp. Now Postpaid Mobile customers can pay their bills at their local BSNL retailer even after office hours on all seven days. 


This scheme has been initially launched across all telecom circles by BSNL for a period of six months from 1-5-2014 to 31-10-2014. Based on the feedback from field units, BSNL has decided to extend the scheme for an another period of five months i.e. up-to 31-03-2015

Under this scheme, a flat 2% up-front commission (without any upper capping) to Franchisees was conveyed.

Retailers who wish to accept Postpaid Mobile Bills may purchase separate stock for Postpaid Bill / CBP (Cellone Bill Payment) Wallet. For this, retailers may contact their Franchisee Office and they will give detailed instructions regarding the scheme & commission structure.

Post-paid Mobile customers were already informed about this scheme through Press release, bulk SMS, Mobile bills, Websites and Tariff cards etc. Now Postpaid Mobile customers may pay their bills through nearby retailers even after office hours on all seven days without any hassles. 

Salient Features of Postpaid Bill / CBP (Cellone Bill Payment)
  1. Separate stock has to be taken by each dealer - one for Prepaid another for Postpaid Bill (CBP)
  2. The CBP service is through USSD Platform (*222*MPIN#)
  3. Commission as applicable will be added to Franchisee after transaction is done unlike upfront commission given in Prepaid wallet.
This scheme is really a good move by BSNL and it will reduce the rush at BSNL Bill Counters during payment due date. BSNL should also implement Landline Bill patment facility through retailer C-TopUp as this would be helpful to a large numbers of BSNL Landline customers across India.

Dear readers, please share your views about this customer friendly move by BSNL via comments.

Post Comments
  1. Its a wonderful procedure adopted for increase revenue as well as to improve collection efficiency. Plz extend this facility to Land line also.

  2. Thank You for the information.

    Here also the commission will be credited Upfront itself as in prepaid wallet.


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