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    BSNL

    Exclusive: BSNL Kerala Circle upgraded it’s Prepaid Mobile Intelligent Network (IN) to improve Call Handling Efficiency

    Tele Kerala (Chief Editor)By Updated:5 Comments
    BSNL Kerala Circle has commissioned it’s new Intelligent Network (IN) at Trichy for handling prepaid mobile customers. The new IN switch costs Rs.40 crore and it can handle around 82.5 Million calls at a time. This switch has got 4 times higher capacity than the old IN switch which was at Paravur.

    bsnl-new-prepaid-in-trichy

    The migration of all prepaid mobile numbers of Kerala circle to Trichy IN was done in a phased manner. The migration process was started on 16-12-2014 and has completed on 23-12-2014. There are changes in the SMS key words and USSD short codes for prepaid mobile customers.

    Since this new IN switch at Trichy has got 4 times higher capacilty than the old one, this upgradation will reduce the complaints about BSNL Mobile services to a great extent.


    After the implementation of Mobile Number Portability (MNP), BSNL Kerala circle has got tremendous response from the public. Around 9.92 Lakhs of New Mobile Customers joined BSNL Network from other operators through MNP while 3.35 Lakhs of existing customers left BSNL.

    The major changes are in the prepaid STV balance enquiry short code, SMS Key words (SMS short codes) and the SMS number for the activation of STVs through SMS. Services associated with the number 53733 has been changed to 123. Prepaid STV balance enquiry short code will be *124*2# ( or send sms STVENQ to 123). 


    To know Own Mobile Number : Dial *888#
    To know Prepaid Account Balance : Dial *123# or Dial *124#
    To know STV Balance : Dial 124*2# or Send sms STVENQ to 123

    The new IN also offers USSD selfcare service (through *124#) which enables a prepaid customers to check their balance, activate STVs, change the current prepaid mobile plan, Friends & Family number change etc. USSD selfcare service can be accessed by dialling *124#.

    Changes in the current procedures are:

        • Accumulation of Data STVs of different denominations is not possible. Only STVs of same MRP will be accumulated. 

          New USSD Selfcare Services for BSNL Prepaid Mobile Customers of Kerala Circle

          ALU IN USSD:   Dial *124#
          Press 1 for balance
          Main A/c balance Rs.10.0000  Exp: Date: 31/12/2014 Plan: Pyari Jodi, Press 9 to go back to Main Menu or 0 to exit
          Press 2 for RechargePress 1 for Voucher Recharge
          Pls enter your 18 digit secret code followed by #
          Press 2 for Third party rechargeDial the target mobile No & secret code in <10 digit number>*<18 digit secret code># format
          Press 9  to go backReturns to previous menu 
          Press 0  to exitExit 
          Press 3 for STVPress 1 for STV enquiryDisplays STV details 
          Press 2 for STV subscribePlease choose STV type 1 GPRS 2 Voice 3 SMS 4 ROAM 5 COMBO 6 ISD.  Enter your choice
          Press 9  to go back to main menuReturns to previous menu 
          Press 0  to exitExit  
          Press 4  for FNFPress 1 for FNF viewOn your FNF list you have: 9443100123.  Press 9 to go back to main menu or 0 to exit
          Press 2 for FNF addEnter the 10 digit number followed by #
          Press 3 for FNF ModifyEnter the old and new number in <old number>*<new number>#
          Press 9  to go back to main menuReturns to previous menu  
          Press 0  to exitExit  
          Press 5  for Plan ChangePlease Choose new tariff plan name:1.  New Mithram  2 Per Sec etc.

          New SMS Keywords for STV Activation


          To activate STVs, send the new STV Code to 123. Now customers may dial a single USSD short code *124*2# to get the details of all activated STVs (VOICE/COMBO/DATA/SMS/ISD). To get STV balance can through SMS, send STVENQ to 123.  
          Details of new SMS activation codes of STVs are given below:

          New SMS keywords for Prepaid Plan Vouchers for Migration

          Prepaid Plan VouchersMRP (Rs)Validity (Days)Old STV CodeNew STV Code
          Per Second Plan36180PV36PLAN SEC
          Per Minute Plan37180PV37PLAN MIN
          Mithram Plan49180PV49PLAN MITHRAM
          Pyari Jodi Plan75180PV75PLAN PYARI
          Roam Free Plan199180PV199PLAN RTPFR199
          Roaming Plan46180PV46PLAN RTP46
          Jai Jawan Plan9930PV99PLAN JAWAN
          Annual Data Plan 12511251365PV1251PLAN DATA1251
          Annual Data Plan 22992299365PV2299PLAN DATA2299
          Annual Data Plan 32993299365PV3299PLAN DATA3299

          New SMS keywords for CDR / FNF Change / Balance Enquiry…

          Other SMS KEY Words
          DescriptionSMS Keyword
          For Last CDRLAST
          For Last 5 CDRLAST5
          For FNF AddFFE<10 digit number>
          For FNF ModificationFFM<OLD NUMBER><NEW NUMBER>
          For Pyari Jodi Landline AddFFL<11 digit number>
          For Jai Jawan (Para Military) AddPMF<10 digit number>
          To list registered FNFFNFLIST
          To list eligible plan for migrationPLANLIST
          For balance enquiryBAL
          For Voucher RechargeRC<18 digit secret code>

          The integration of new IN will help BSNL to provide better and more reliable service to prepaid mobile customers. Please share your views and opinions regarding the commissioning of new IN and introduction of USSD selfcare service for BSNL prepaid customers.
          Share.

          Tele Kerala is the Chief Editor of KeralaTelecom.Info. He is having more than 13 years of experience in Indian telecom field. He is always interested in learning latest trends and developments in telecommunication sector.

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          5 Comments

          3. Anonymous on

            തരിഫും ടോപ്‌ അപ്പും സംബന്ധിച്ച് പുതിയ വാർത്തകൾ പ്രസിദ്ധീകരിക്കുമ്പോൾ ഇതുമായി ബന്ധപ്പെട്ട പഴയവ സൈറ്റിൽ നിന്നും പിൻവലിച്ചാൽ ആളുകൾക്ക് ഉണ്ടാകുന്ന ആശയക്കുഴപ്പം ഒഴിവാക്കാൻ കഴിയും.

            Reply
            • Unknown on

              Dear Friend,

              Thanks for your valuable feedback. Updated Tariff details are available under the Tariff Section. We will try our level best to remove old news about tariff plans and offers. Please do check the Tariff Section for the latest offers.

              Reply

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