BSNL Kerala Circle is all set to commission it's new IN (Intelligent Network) for prepaid mobile customers. BSNL is already in the process of upgrading their network elements to the latest version through the GSM Phase VII expansion project.
The major changes are in the prepaid stv balance enquiry short code, SMS Key words (SMS short codes) and the SMS number for the activation of STVs through SMS. The current number 53733 will be changed to 123. Prepaid STV balance enquiry short code will be *124*2# ( or send sms STVENQ to 123).
To know Own Mobile Number : Dial *888#
To know Prepaid Account Balance : Dial *123# or Dial *124#
To know Prepaid Account Balance : Dial *123# or Dial *124#
To know STV Balance : Dial *124*2# or Send sms STVENQ to 123
The migration of prepaid numbers to this new IN (Phase VII - Alcatel IN) will be done in phased manner during this month of December. During the first phase of migration on 16-12-2014, it is proposed to migrate all prepaid customers whose numbers starting from 82812, 82816,83010, 94003 & 94956 to Phase VII Alcatel IN. Entire Prepaid Mobile Numbers will be migrated within one week.
The new IN offers USSD selfcare service (through *124#) which enables a prepaid customers to check their balance, activate STVs, change the current prepaid mobile plan, Friends & Family number change etc. USSD selfcare service can be accessed by dialling *124#.
Changes in the current procedures are:
- Cumulative topup facility for validity extension is not available for New Mithram Plan.
- Accumulation of Data STVs of different denominations is not possible. Only STVs of same MRP will be accumulated. However on migration to ALU, the data validity will be extended for 30 days with available data volume on date. The customer has to consume the available volume within this period.
ALU IN USSD: Dial *124#
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Press 1 for balance
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Main A/c balance Rs.10.0000 Exp: Date: 31/12/2014 Plan: Pyari Jodi, Press 9 to go back to Main Menu or 0 to exit
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| Press 2 for Recharge | Press 1 for Voucher Recharge |
Pls enter your 18 digit secret code followed by #
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| Press 2 for Third party recharge | Dial the target mobile No & secret code in <10 digit number>*<18 digit secret code># format | |
| Press 9 to go back | Returns to previous menu | |
| Press 0 to exit | Exit | |
| Press 3 for STV | Press 1 for STV enquiry | Displays STV details |
| Press 2 for STV subscribe | Please choose STV type 1 GPRS 2 Voice 3 SMS 4 ROAM 5 COMBO 6 ISD. Enter your choice | |
| Press 9 to go back to main menu | Returns to previous menu | |
| Press 0 to exit | Exit | |
| Press 4 for FNF | Press 1 for FNF view | On your FNF list you have: 9443100123. Press 9 to go back to main menu or 0 to exit |
| Press 2 for FNF add | Enter the 10 digit number followed by # | |
| Press 3 for FNF Modify | Enter the old and new number in <old number>*<new number># | |
| Press 9 to go back to main menu | Returns to previous menu | |
| Press 0 to exit | Exit | |
| Press 5 for Plan Change | Please Choose new tariff plan name:1. New Mithram 2 Per Sec etc. | |
New SMS Keywords for BSNL Prepaid Mobile Customers of Kerala Circle
New SMS keywords for Local / STD Calling STVs
| Group I : Local / STD Calling STVs | MRP (Rs) | Validity (Days) | Old STV Code | New STV Code |
| 20100 Sec (335 Min) Local / STD Calls to Any Network | 135 | 30 | VOICE135 | STV VOICE135 |
| Free All India Roaming in BSNL & MTNL Networks All Local & STD Calls Any Network - 1.5 paise / Sec (*VOICE33 can be activated only through SMS) |
5 / 67/ 89 / 33* | 1 / 30 / 90 / 7 | VOICE5 / VOICE67 / VOICE89 / VOICE33 | STV VOICE5 / STV VOICE67 / STV VOICE89 / STV VOICE33 |
| Local Call to Any Network - 1.4 paise / 2 Sec | 45 / 122 | 30 / 90 | VOICE45 / VOICE122 | STV VOICE45 / STV VOICE122 |
| All BSNL numbers in Kerala (Landline & Mobile) - 20 Paise / Minute | 47 | 28 | VOICE47 | STV VOICE47 |
| All Kerala BSNL Landline & Mobile - 12 Paise / Minute | 65 | 28 | VOICE65 | STV VOICE65 |
| Local Calls to Any Network - 30 paise / Min + Rs. 20 Talk time | 71 | 30 | VOICE71 | STV VOICE71 |
| STD Calls to Any Network - 35 paise / Min | 84 | 84 | VOICE84 | STV VOICE84 |
| STD Calls to Any Network @ Rs.1.3 / 3 Minutes (SMS Activation Only - To activate, send VOICE16 to53733) - Available upto 17-12-2014 | 16 | 30 | VOICE16 | STV VOICE16 |
| STD Calls to Any Network @ 40 paise / Minute | 42 | 30 | VOICE42 | STV VOICE42 |
| All BSNL numbers in India at Night- 5 Paise / Minute (11 pm to 6 am) | 39 | 30 | VOICE39 | STV VOICE39 |
| All India BSNL- Re 1 per 3 Minutes , Other Operator Rs 1.20 per 3 Minutes | 28 | 30 | VOICE28 | STV VOICE28 |
| Kerala BSNL 1ps/2sec, Kerala Other 1ps/ 1sec, STD BSNL 3ps/2sec STD other 2ps/1sec |
66 / 183 | 30 / 90 | VOICE66 / VOICE183 | STV VOICE66 / STV VOICE183 |
| Free call forwarding to Any BSNL Landline / WLL | 21 | 30 | VOICE21 | STV VOICE21 |
New SMS keywords for Unlimited Calling STVs
| Group II :Unlimited Calling STVs | MRP (Rs) | Validity (Days) | Old STV Code | New STV Code |
| 80 Min free calls to all India any Network | 31 | 1 | VOICE31 | STV VOICE31 |
| Unlimited free calls to all India BSNL Landline & Mobile Numbers | 161 / 699 | 6 / 30 | VOICE161 / VOICE699 | STV VOICE161 / STV VOICE699 |
| 800 Min free calls (11pm-6am) to All India BSNL Landline & Mobile Numbers | 56 | 30 | VOICE56 | STV VOICE56 |
| 1800 Min free calls (11pm-6am) to All India BSNL Landline & Mobile Numbers | 121 | 30 | VOICE121 | STV VOICE121 |
| Unlimited Free calls to Kerala BSNL Landline & Mobile Numbers | 341 / 891 | 27 / 81 | VOICE341 / VOICE891 | STV VOICE341 / STV VOICE891 |
| Unlimited Kerala BSNL Numbers + 500 Min All India Any Network | 571 | 27 | VOICE571 | STV VOICE571 |
| Unlimited Kerala BSNL Numbers + 1500 Min All India Any Network | 1491 | 81 | VOICE1491 | STV VOICE1491 |
New SMS keywords for Free SMS STVs
| Group III : Free SMS STVs | MRP (Rs) | Validity (Days) | Old STV Code | New STV Code |
| 1500 Free SMS (BSNL Network), 12 paise / SMS (Other Network) | 33 | 15 | SMS33 | STV SMS33 |
| 3000 Free SMS (BSNL Network), 12 paise / SMS (Other Network) | 53 | 30 | SMS53 | STV SMS53 |
| 130 Free SMS (Any Network All India) | 13 | 7 | SMS13 | STV SMS13 |
| 265 Free SMS (Any Network All India) | 23 | 15 | SMS23 | STV SMS23 |
| 385 Free SMS (Any Network All India) | 35 | 30 | SMS35 | STV SMS35 |
| 860 Free SMS (Any Network All India) | 59 | 30 | SMS59 | STV SMS59 |
| 1650 Free SMS (Any Network All India) | 83 | 30 | SMS83 | STV SMS83 |
| 3000 Free SMS (Any Networl All India) | 147 | 60 | SMS147 | STV SMS147 |
New SMS keywords for 3G / 2G Data Offers
| Group IV : 3G / 2G Data Offers | MRP (Rs) | Validity (Days) | Old STV COde | New STV Code |
| 90 MB 3G / 2G Data | 14 | 2 | DATA14 | STV DATA14 |
| 200 MB 3G / 2G Data | 40 | 7 | DATA40 | STV DATA40 |
| 450 MB 3G / 2G Data | 78 | 14 | DATA78 | STV DATA78 |
| 650 MB 3G / 2G Data | 98 | 19 | DATA98 | STV DATA98 |
| 1 GB 3G / 2G Data | 139 | 20 | DATA139 | STV DATA139 |
| 1 GB 3G / 2G Data | 155 | 28 | DATA155 | STV DATA155 |
| 1 GB 3G / 2G Data (New Data STV) | 176 | 30 | DATA176 | STV DATA176 |
| 1.2 GB 3G / 2G Data (New Data STV) | 231 | 30 | Flexy Recharge Only | Flexy Recharge Only |
| 2 GB 3G / 2G Data | 252 | 30 | DATA252 | STV DATA252 |
| 5 GB 3G / 2G Data | 561 | 30 | DATA562 | STV DATA562 |
| 7 GB 3G / 2G Data | 821 | 60 | DATA821 | STV DATA821 |
| 10 GB 3G / 2G Data | 1011 | 30 | DATA1011 | STV DATA1011 |
| 20 GB 3G / 2G Data | 1949 | 60 | DATA1949 | STV DATA1949 |
New SMS keywords for ISD STVs
| Group VI :ISD STVs | MRP (Rs) | Validity (Days) | Old STV Code | New STV Code |
| Canada, USA, Singapore, China Voice Rs.1.49 / Min, SMS Rs.3.00 | 43 | 30 | ISD43 | STV ISD43 |
| Bangladesh,Hongkong,Malaysia,Thailand Voice Rs 2.99 / Min, SMS Rs 3.00 | 25 | 30 | ISD25 | STV ISD25 |
| France,Germany,UK (Not all levels) Voice Rs 4.49/ Min, SMS Rs 3.00 | 38 | 30 | ISD38 | STV ISD38 |
| Australia,Bahrain,Indonesia,Kuwait, Voice Rs 6.49 / Min, SMS Rs 3.00 | 24 | 30 | ISD24 | STV ISD24 |
| Nepal, Voice Rs 6.50 / Min | 18 | 30 | ISD18 | STV ISD18 |
| Bhutan, Voice 10 paise / Sec (SMS Activation Only) | 16 | 18 | ISD16 | STV ISD16 |
New SMS keywords for Prepaid Plan Vouchers
| Prepaid Plan Vouchers | MRP (Rs) | Validity (Days) | Old STV Code | New STV Code |
| Per Second Plan | 36 | 180 | PV36 | PLAN SEC |
| Per Minute Plan | 37 | 180 | PV37 | PLAN MIN |
| Mithram Plan | 49 | 180 | PV49 | PLAN MITHRAM |
| Pyari Jodi Plan | 75 | 180 | PV75 | PLAN PYARI |
| Roam Free Plan | 199 | 180 | PV199 | PLAN RTPFR199 |
| Roaming Plan | 46 | 180 | PV46 | PLAN RTP46 |
| Jai Jawan Plan | 99 | 30 | PV99 | PLAN JAWAN |
| Annual Data Plan 1251 | 1251 | 365 | PV1251 | PLAN DATA1251 |
| Annual Data Plan 2299 | 2299 | 365 | PV2299 | PLAN DATA2299 |
| Annual Data Plan 3299 | 3299 | 365 | PV3299 | PLAN DATA3299 |
New SMS keywords for CDR / FNF Change / Balance Enquiry...
Other SMS KEY Words
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| Description | SMS Keyword |
| For Last CDR | LAST |
| For Last 5 CDR | LAST5 |
| For FNF Add | FFE<10 digit number> |
| For FNF Modification | FFM<OLD NUMBER><NEW NUMBER> |
| For Pyari Jodi Landline Add | FFL<11 digit number> |
| For Jai Jawan (Para Military) Add | PMF<10 digit number> |
| To list registered FNF | FNFLIST |
| To list eligible plan for migration | PLANLIST |
| For balance enquiry | BAL |
| For Voucher Recharge | RC<18 digit secret code> |
The integration of new IN will help BSNL to provide better and more reliable service to it's esteemed customers. Please share your views and opinions regarding the commissioning of new IN and introduction of USSD selfcare service for BSNL prepaid customers.
Changes in the current procedures are:
ReplyDelete2. Accumulation of Data STVs of different denominations is not possible. Only STVs of same MRP will be accumulated. However on migration to ALU, the data validity will be extended for 30 days with available data volume on date. The customer has to consume the available volume within this period.
Please clarify..
Does this mean than STV DATA176 can be renewed with DATA176 only and not with DATA252??
If there is a data balance of 10GB, does it have to be consumed within 1 month and not carried forward upon renewal of data plan??
Please clarify
Dear Friend, Yes. Accumulation of Data STVs of different denominations is not possible. Only STVs of same MRP will be accumulated.
DeleteIf we have 500 MB left in our data STV 155, it will be carried forward only with recharge 155 (stv155).
Please correct me if there is any correct in the following. If we have 500 MB left in our data STV 155, it will be carried forward with recharge 155 (stv155) which has a validity of 28 Days. So after 28 days I have 200 MB data balance. So on next STV155 top up, this 200 MB will be again accumulated. This accumulation will be continued until and unless we use the same STV plan.
DeleteYes. Exactly...
DeleteActually you must recharge on or before the expiry of that plan, that means on day 28 for accumulating the balance.
DeleteHow can I check internet balance...?
ReplyDelete*124 *4# is not working..
Rijas Rasheed, Dial *124*2# or send sms STVENQ to 123 to know the status of all activated STVs (VOICE/SMS/DATA/ISD/COMBO)
DeleteBy "Data2G" or "Data3G" followed my mobile number we were able to know the data balance SIM in Data Card owned by us . This was useful for to know data balance of Data card with out computer/laptop was out of our reach then .
ReplyDeleteWhat is equivalent facility now?
Sreekumar,
ReplyDeleteSimilar option will be made available soon in the new IN also.
How to activate isd facility in prepaid plans now..?
ReplyDeleteDear Friend, see details about ISD facility activation @ http://www.keralatelecom.info/2015/01/activate-isd-facility-in-bsnl-prepaid-postpaid-mobile.html
DeleteWill Mithram plan auto renewal work now? all FNF numbers need to be added for each renewal? How to add FNF now? Using *124# doesnt work. Adding 91 before the number says incorrect number., adding 0 to the number says Thank You. But no FNF numbers gets added.
ReplyDeletesending HELP by sms to 123 returns many options. But none of them works for Kerala.
Dear Friend, Auto Renewal option is available for Mithram Plan also. Dial *124*6# to verify yourFNF Numbers. If it is empty, just add them in the required format. See detailed instruction about FNF Addition/Modification @ http://www.keralatelecom.info/2015/01/bsnl-kerala-ffe-fnf-friends-and-family-activation-modification.html
DeleteI have two stv's of 3G data. Validity of 1st one DATA139 expires on 31-1-2015 and the other STV data78 expires on 16-1-2015. Please confirm the STV data voucher from which priority of 3G data consumption is determined when data balance is available in both the STVs during the period from 1-1-2015 to 15-1-2015
ReplyDeleteDear Sunilkumar, Data balance will be deducted from the account which will expire first. ie, from STV DATA78.
Deletetoday i had charged DATA for Rs.155- send sms STV155 to 123- but i got a reply that the same had been charged for Rs.139 and valid for 20 days. why this had happened
ReplyDeleteDear Ramesh, just dial *124*2# to see the activated list of Data STVs.
DeleteToday I tried data98 and send sms STV DATA98 to 123 but I got reply as "Unauthorized Operation. Please Contact Customer Care." What is the issue? Please help!
ReplyDeleteDear Friend, just try to send the SMS again in the correct format - STV DATA98 to 123. We may use recharge option also.
Deletewhat is the difference between raoming plan & raoming free plan? please exp
ReplyDeleteIn Roaming Free Plan, Incoming Calls are completely Free. Whereas in Roaming Tariff Plan, there will be a nominal charge for Incoming Calls while in roaming. See detailed plan tariff @ http://www.keralatelecom.info/p/prepaid-mobile-plans.html
Deletehow to activate DATA STV Rs :17.00(100 mb data plan for 2 days) from prepaid balance
ReplyDeleteDear Jp,
DeleteJust send STVspaceDATAMRP to 123. (Eg: STV DATA14 to 123, 14 is the denomination for Kerala Circle)
Thanks for your valuable help. I am working in IT field and I was search how to change my current plan to per second plan and that SMS code and SMS no:, for last few hours on BSNL website and allover the internet and i could find it only here. and i think BSNL are a f--king company. and allover fools work there only for f--king theirs ----.
ReplyDeletewhat is the differencebetween stv135 and stv149
ReplyDeleteDear Abdul Rasak,
DeleteSTV 135 will be changed to PER MINUTE Tariff from 01-07-2015 onwards. Whereas, STV 149 is a PER SECOND Billing STV.
Today I tried GPRS RF and send sms STV GPRS RF to 123 but I got reply as "Unauthorized Operation. Please Contact Customer Care." What is the issue? Please help! I tried sending sms many times in many different ways but i got the same reply PLEASE PLEASE PLEASE PLEASE
ReplyDeleteHELP
Dear Harikishore,
DeleteWhat is GPRS RF ?
I had recharged my STV DATA account with Rs.98 with a validity upto 19.05.2015.On 19.05.15 i had a balance of nearly 300 MB an i recharged again the same number with DATA plan OFKerala circle STV DATA 14.But my previous data balance of 300 Mb got lapsed and i got only a data balance of DATA plan 14 only.What should i do to regain my balace of 300 MB.
ReplyDeleteDear Friend,
DeleteAccumulation of Data STVs of different denominations is not possible. Only STVs of same MRP will be accumulated.
I cant check DATA balance last 10 days thru SMS ( STVENQ TO 123). What Should I do ? I am not using mobile phone i have router so could not Dial *124*2# . Pls help
ReplyDeletelocation Aluva number starting with 82819......
Dear Hameed Mohammed, Please dial 0481-2567000 during office hours for support / assistance. For Toll Free Customer Support, dial 1503
DeleteI use a bsnl data card How can I chnage my data plan of 666 to another ?
DeleteThis comment has been removed by the author.
DeleteMy mob 9495630351. Today at 12.20.10 I paid Rs 125 for ctop to 3rd party shop No.9448638138. I do not have internet. I do not want this plan. Please credit the eligible sum to my mob 9495630351. Reference 2580334286
ReplyDeleteA J anandakrishna Mob 9495630351 Today at 12.20.10 I paid Rs125 for ctop . However Rs 125 is stated to be for internet. I do not have internet. Kindly transfer eligible amt to my mob. reference No.2580334286
ReplyDeleteHow can we know which numbers are added in mithram plan?
ReplyDeleteIf I recharge to change the plan (ie migration). What will happen to my previous balance?
ReplyDeleteDear sir
ReplyDeletePlease let me know that how can I retrieve my old deleted messages.
Dear Sir,
ReplyDeleteI charged for STV 125 on OCT 30th and there was 3+ Hr talk time and SMS were remaining. My Validity completed on 9th Nov. On 10th morning it renewed automatically for 180 more days in Mithram plan. Now i lost my 125 offers. I again charged for 125 but no offers received yet. Loosing money on making call and SMS. Please advice how to get back my STV 125
Regards,
Anoop
what is f nd f? ...how this can be activatd...? is there any special charge for this?
ReplyDeleteWhat is the meaning of HOME LSA?
ReplyDeleteI can't recharge..it says 'dialed access code is wrong'.
ReplyDeleteI can't recharge..it says 'dialed access code is wrong'.
ReplyDeletePeasenhall give update information about STV codes and rates
ReplyDeleteI was searching 28 days validity 1gb prepaid gprs plan for mobile
It's rate now Rs.198.00 for 28 days but not updated in your chart
How I can check the last call charge? What is the USSD code for this?
ReplyDeleteMy data 155 shows expiry on 9/5/16 and has 708 mb left and also has free etc 50 mb. I recharged for 36 validity extension. Still I can't connect. What would b the reason
ReplyDeleteHow to activate pyari jodi plan by SMS? Give me the code
ReplyDeletehow to deactivate stv sms 35?
ReplyDeletewhat all are the Stvs available for ISD to UAE from kerala
ReplyDeleteAny facility to GIFT SOME AMOUNT TO ANOTHER MOBILE NUMBER . Both BSNL!!!!
ReplyDeleteHow to recharge plan 339 by sms
ReplyDeleteSend sms STV COMBO339 to 123
ReplyDeleteI used *124# subscribed voice 149 and I even got the message but balance is reduced and I didn't get the voice 149
ReplyDelete