LATEST OFFERS Latest Full Talk Time Offers                  Latest 3G Data Offers              Download Latest BSNL Tariff Cards              BSNL : Frequently Asked Questions / Doubts ???

Monday, July 25, 2016

BSNL Digitalizing its channel partners, launches 'Retailer App' and 'e-CAF App' for BSNL Retailers for instant activation of new mobile connections

State run telecom major, Bharat Sanchar Nigam Limited (BSNL) has started digitalizing its partner network by launching two new Mobile Apps -  'Retailer App' and 'e-CAF App' exclusively available for BSNL retailers in all the circles.

BSNL Digitalizing its channel partners, launches 'Retailer App' and 'e-CAF App' for BSNL Retailers for instant activation of new mobile connections

As we reported earlier, the PSU started developing these new mobile apps exclusive for its channel partners - Franchisees / Retailers  / RDs since January 2016. Both these apps were officially launched by BSNL on 24th May 2016 in an attempt to increase its SIM sales through retailer network.

What is BSNL 'Retailer App' ?

BSNL Digitalizing its channel partners, launches 'Retailer App' and 'e-CAF App' for BSNL Retailers for instant activation of new mobile connections

'Retailer App' is a mobile app only for BSNL channel partners through which many features such as - Special Offers, Incentives/Commission, transactions history, activations etc. can be accessed round the clock. BSNL already started sending SMS invites to its retailers with download link of Retailer App.

Key features of  BSNL 'Retailer App' 
  • Easy Installation through Sancharsoft Web App.
  • Access to information on available Vouchers for mobile customer like Top Up, STV and Plan Vouchers.
  • View the Special Offers introduced by Circle or BSNL Corporate Office.
  • View number of activations for past three months and List of numbers activated for the current month Information on the commission amount, type and its status for the last five months.
  • Information on various incentive Schemes available. 
  • Access to last 7 days transactions through CTOP UP.
  • Support from BSNL Teams through docket booking.  

Retailer Login and Dashboard

BSNL Digitalizing its channel partners, launches 'Retailer App' and 'e-CAF App' for BSNL Retailers for instant activation of new mobile connections

Retailer login is a secured by OTP sent to the registered CTOP UP Number. Successful login will display the Dashboard which will show information like:
  • Current Balance
  • Last Day Sale
  • Last Credited Amount and Date
Other Menu options available in BSNL 'Retailer App' are explained below:
  • Special Offers: Displays the current available special offers for BSNL Mobile Customers.
  • Prepaid Tariffs: Displays all the available prepaid tariff vouchers for BSNL Mobile Customers.
BSNL Digitalizing its channel partners, launches 'Retailer App' and 'e-CAF App' for BSNL Retailers for instant activation of new mobile connections
  • Activations: Enables Retailer to view total number activations done for last three months and List numbers activated for the current month. 
  • Incentives: Enables Retailer to view incentive available periodically
  • Commissions: Retailer can check the status of all types of commissions paid to them for the last three months.
  • Transactions: Retailer can view the transactions day wise for last 7 days.

What is BSNL 'e-CAF App' ?

BSNL Digitalizing its channel partners, launches 'Retailer App' and 'e-CAF App' for BSNL Retailers for instant activation of new mobile connections

BSNL 'e-CAF App' is a Mobile SIM activation and Customer Acquisition Form (CAF) handling software package for new prepaid connections. It enhances the Prepaid SIM activation process so as to avoid delays associated with collection of CAF from Channel partners and SIM activation.

In the current Process the Connection can be activated only after data entry in the Sancharsoft, Physical verification of CAF / Documents (POl, POA) by BSNL Customer Service Center, followed by Tele-verification. Since current process involves Physical movement of CAF from Retailer to Franchisee and then to BSNL.

BSNL Digitalizing its channel partners, launches 'Retailer App' and 'e-CAF App' for BSNL Retailers for instant activation of new mobile connections

The proposed e-CAF App will allow CAF data entry at point of sale along with capturing images of Photo, CAF, POI & POA. Then it will be available online to BSNL CSC for verification of CAF/POl/POA and further activation thereby accelerating the SIM activations. This app is also integrated with BSNL inventory management system - Sancharsoft - for SIM inventory, plan selection, activation etc for further processing.

BSNL e-CAF App - Workflow
  • Authentication
  • Mobile Number Selection
  • CAF Entry through e-CAF
  • Capturing of Photo, CAF,POI & POA
  • SIM Selection

Activity at BSNL Customer Service Center

The list of CAF submitted by Franchisee / Retailer through e-CAF App will be displayed separately to BSNL CSC in a menu option in Sancharsoft system. The further process is same as in present practice. The status of Mobile e-CAF activation will be sent to Franchisee and Retailer through SMS.

How to download BSNL Retailer App and e-CAF App ?

BSNL retailers having active C-Top Up number may contact their Franchisee Office / BSNL Franchisee Manager to get more details and support in downloading these new mobile apps.

Dear readers, please share your views and opinions about this innovative initiatives taken by BSNL to boost its SIM sales via comments with us.

13 comments:
Post Comments
  1. i have dsa ,i asked csc bsnl and they dont know what is ecaf app and retailer app.. please give me the app link

    ReplyDelete
    Replies
    1. Hey Mr Plz download frm dis link

      http://sancharsoft.bsnl.co.in/wcf1/retapp.aspx

      I also finding frm 3 month bt our distributor dnt wht is bsnl ecaf app , Retailer app , bsnl EKYC app
      Bt I hv Link..
      If u want den dwnld frm here...

      Delete
    2. Ekyc is not there .. There is only retailer app.. Please give ekyc app link

      Delete
    3. Dis link for Bsnl EKyc app

      http://sancharsoft.bsnl.co.in/wcf1/ekyc_bsnlcaf.aspx

      Delete
    4. Dis link for Bsnl EKyc app
      Dwnld frm here
      http://sancharsoft.bsnl.co.in/wcf1/ekyc_bsnlcaf.aspx

      Delete
    5. Sar this link is not working plz... given old link i use all Ready sar plzzzzz jo photo upar me show kar raha h

      Delete
  2. i am a DSA of BSNL Jk please give me the app link
    with Regard
    Mohd Murtaza
    9419220163
    email murtaza3003@gmail.com

    ReplyDelete
    Replies
    1. This is the link for Retailer App.
      http://sancharsoft.bsnl.co.in/wcf1/retapp.aspx

      Delete
  3. i am a DSA of BSNL JK. sir kindly give me the app link.

    ReplyDelete
  4. If any 1 want bsnl Ecaf app + Bsnl Retailer app + Latest Bsnl EKYC App ???
    Den dwnld frm dis link


    http://sancharsoft.bsnl.co.in/wcf1/

    http://sancharsoft.bsnl.co.in/wcf1/

    Try dis guys..



    ReplyDelete
  5. I have ekyc application BSNL swift.. At first I wrongly entered customer finger and it now not accept my finger for activation. Can help me to remove the issue

    ReplyDelete