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Monday, June 22, 2015

Exclusive: BSNL allocates toll free short code '1363' to the Ministry of Tourism for 'Incredible India' Helpline to register all kinds of tourist complaints

India's National Telecom Backbone Bharat Sanchar Nigam Limited (BSNL), launches a new toll free short code - '1363' as Helpline Helpline Number  to the Ministry of Tourism, Government of India for 'Incredible India' Helpline to register all kinds of tourist complaints.


Tourist Helpline Number 1363 will be accessible from all States and UTs of India. BSNL opened this new short code as per the directions of DOT as a Category-1 Service. This new short code - 1363 can be used as a helpline number to register complaints related to tourism across all State Governments & union territories of India.

The short code 1363 will be opened in all Local Exchanges, TDM Tax / IP Tax / Soft Switches / Mobile MSC / GMSC / WLL MSC of all Telecom circles. STD code + 1363 will also be opened for inter-circle calls.

As a Category-1 service, this service may also be introduced by other service providers in India. 'Incredible India' Helpline Number '1363', is available across all circles and the calls from other service providers may be routed to BSNL as per existing inter connect agreement charges.
Features of New Helpline Number for prevention of Crime in Indian Railways '1363' are :
  • Category-l service' ( i.e. mandatory service to be provided by at the Access providers )
  • Accessibility: Un-restricted, i.e. available on STD also
  • Metered Service: Called party pays.

This is really a good move by DOT & BSNL and we may hope these new helpline numbers will be very much helpful to ordinary people in India.

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