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Tuesday, January 13, 2015

BSNL Landline & Broadband Services 24x7 Toll Free Customer Care Number: 1500 (from BSNL), 1800-345-1500 (from Any Network)

India's No:1 Landline & Broadband service provider Bharat Sanchar Nigam Limited (BSNL) has commissioned New Toll Free Customer Care Numbers for Landline & Broadband Services of all States / Telecom Circles across India.


One Call Center is catering to two CDR Data center zone. Call Center at Dehradun is catering to North & West zone CDR Data Center and Call Center at Bangalore is catering to South & East zone of CDR Data Center.

These Contact centers are accessible to all the existing and new BSNL Landline and Broadband customers through Toll Free number: 1500 (from BSNL number) & 1800 345 1500 (from other operator number) for landline and Broadband service requests, complaints and queries.

BSNL Customer Care Toll Free Numbers for Landline, Broadband & Mobile Services 

Service Category Toll Free Customer Care Number (from BSNL Network) Toll Free Customer Care Number (from Any Network)
BSNL Landline 198 / 1500 1800 345 1500
BSNL Landline Bill Information 1501 1800 180 1501
BSNL CDMA 1502 1800 180 1502
BSNL GSM Mobile 1503 1800 180 1503
BSNL Broadband 198 / 1504 1800 180 1504
BSNL MPLS & Other Data Services 1800 425 1957

These above mentioned BSNL Customer Care Numbers are common for all the customers of all the States / BSNL circles across India. 

Whether these Call Centres are really helping BSNL customers to resolve their issues? How many of you have problems in connecting to BSNL Customer Care Executive through these Toll Free Numbers?

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  1. Thanks for sharing useful information about BSNL customer care. Most of the time I get confused with toll free numbers that which one is for landline or broadband or mobile.