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Tuesday, January 13, 2015

BSNL Landline & Broadband Services 24x7 Toll Free Customer Care Number: 1500 (from BSNL), 1800-345-1500 (from Any Network)

India's No:1 Landline & Broadband service provider Bharat Sanchar Nigam Limited (BSNL) has commissioned New Toll Free Customer Care Numbers for Landline & Broadband Services of all States / Telecom Circles across India.

bsnl-landline-broadband-customer-care

One Call Center is catering to two CDR Data center zone. Call Center at Dehradun is catering to North & West zone CDR Data Center and Call Center at Bangalore is catering to South & East zone of CDR Data Center.

These Contact centers are accessible to all the existing and new BSNL Landline and Broadband customers through Toll Free number: 1500 (from BSNL number) & 1800 345 1500 (from other operator number) for landline and Broadband service requests, complaints and queries.

BSNL Customer Care Toll Free Numbers for Landline, Broadband & Mobile Services 

Service Category Toll Free Customer Care Number (from BSNL Network) Toll Free Customer Care Number (from Any Network)
BSNL Landline 198 / 1500 1800 345 1500
BSNL Landline Bill Information 1501 1800 180 1501
BSNL CDMA 1502 1800 180 1502
BSNL GSM Mobile 1503 1800 180 1503
BSNL Broadband 198 / 1504 1800 180 1504
BSNL MPLS & Other Data Services 1800 425 1957

These above mentioned BSNL Customer Care Numbers are common for all the customers of all the States / BSNL circles across India. 

Whether these Call Centres are really helping BSNL customers to resolve their issues? How many of you have problems in connecting to BSNL Customer Care Executive through these Toll Free Numbers?

13 comments:
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  1. Thanks for sharing useful information about BSNL customer care. Most of the time I get confused with toll free numbers that which one is for landline or broadband or mobile.

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  2. THE WORST SERVICES IN THE WORLD

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  3. BSNL the worst services telecom co in the world

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  4. i tried to register a complain regarding my landline on given toll free numbers but whenever i punch my landline telephone number the systems says it is not of valid length , now this is ridiculous. can someone how to raise a complain in portal other than this.

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  5. GOD KNOWS WHY DOESNT HAMMER FALL and BSNL GOES the AI WAY.

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  6. WORST NETWORK SERVICE OFTEN BROADBAND NETWORK CONNECTIVITY DROPS, THOUGH IT DROPS JUST FOR A WHILE OUR CONNECTIVITY DISCONNECTS AND SPOILS OUR WORK SKILL AND UNABLE TO LODGE COMPLAIN IN PROPER EMAIL ADDRESS.

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  7. my landline off last 7 days we have compline last 7 days but not response in bsnl office my landline no.07118238999 and 238888
    Please give mi solution my mob. no. is 8055669789

    ReplyDelete
  8. my landline and broadband off in last 7 days landline no. is 07118238999 & 238888
    Please give me correct solution

    Regards
    Shailesh
    8055669789

    ReplyDelete
  9. my landline and broadband off in last 7 days landline no. is 05736272768
    Please give me correct solution

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  10. a request ,
    please make the secondary speed of 1 mbps which is given by bb combo uld 499 plan _ all time speed without fup option and message .
    we dont need the speed up top up and option . we donot want to excede in 499 budget and customers would be safe from the fear of the option of upgrade and decline option by mistake and unbearable increase in bill




    ReplyDelete